Have you ever planned a group trip? If so, you might be familiar with the challenges of booking tickets for everyone.
Have you ever planned a group trip? If so, you might be familiar with the challenges of booking tickets for everyone.
Have you ever planned a group trip? If so, you might be familiar with the challenges of booking tickets for everyone.
Have you ever planned a group trip? If so, you might be familiar with the challenges of booking tickets for everyone.
Have you ever planned a group trip? If so, you might be familiar with the challenges of booking tickets for everyone.
Tini Ticket Booking
Tini Ticket Booking
Tini Ticket Booking
Tini Ticket Booking
Tini Ticket Booking
Sep, 2024
Sep, 2024
Sep, 2024
Sep, 2024
Sep, 2024
PROBLEM
PROBLEM
PROBLEM
PROBLEM
PROBLEM
Tickets of Struggle
Tickets of Struggle
Tickets of Struggle
Tickets of Struggle
Tickets of Struggle
For group trips, people tend to buy multiple tickets from one account. However, it's a hassle to download and then forward tickets to friends, resulting in reliance on one person holding all the tickets.
For group trips, people tend to buy multiple tickets from one account. However, it's a hassle to download and then forward tickets to friends, resulting in reliance on one person holding all the tickets.
For group trips, people tend to buy multiple tickets from one account. However, it's a hassle to download and then forward tickets to friends, resulting in reliance on one person holding all the tickets.
For group trips, people tend to buy multiple tickets from one account. However, it's a hassle to download and then forward tickets to friends, resulting in reliance on one person holding all the tickets.
For group trips, people tend to buy multiple tickets from one account. However, it's a hassle to download and then forward tickets to friends, resulting in reliance on one person holding all the tickets.



IDEATE
IDEATE
IDEATE
IDEATE
IDEATE
Stepping into User Shoes
Stepping into User Shoes
Stepping into User Shoes
Stepping into User Shoes
Stepping into User Shoes
To gain a deeper understanding, I put myself in the users' shoes and interviewed 4 individuals.
To gain a deeper understanding, I put myself in the users' shoes and interviewed 4 individuals.
To gain a deeper understanding, I put myself in the users' shoes and interviewed 4 individuals.
To gain a deeper understanding, I put myself in the users' shoes and interviewed 4 individuals.
To gain a deeper understanding, I put myself in the users' shoes and interviewed 4 individuals.
With the identified pain points and opportunities, I aimed to address not only the ticket distribution issue but also to prevent last-minute rushes and enhance the overall experience.
With the identified pain points and opportunities, I aimed to address not only the ticket distribution issue but also to prevent last-minute rushes and enhance the overall experience.
With the identified pain points and opportunities, I aimed to address not only the ticket distribution issue but also to prevent last-minute rushes and enhance the overall experience.
With the identified pain points and opportunities, I aimed to address not only the ticket distribution issue but also to prevent last-minute rushes and enhance the overall experience.
With the identified pain points and opportunities, I aimed to address not only the ticket distribution issue but also to prevent last-minute rushes and enhance the overall experience.








DESIGN
DESIGN
DESIGN
DESIGN
DESIGN
User Enter Details
User Enter Details
User Enter Details
User Enter Details
User Enter Details
When purchasing tickets, the buyer can enter each group member's email address along with other personal details. This simple step ensures that everyone receives their ticket directly.
When purchasing tickets, the buyer can enter each group member's email address along with other personal details. This simple step ensures that everyone receives their ticket directly.
When purchasing tickets, the buyer can enter each group member's email address along with other personal details. This simple step ensures that everyone receives their ticket directly.
When purchasing tickets, the buyer can enter each group member's email address along with other personal details. This simple step ensures that everyone receives their ticket directly.
When purchasing tickets, the buyer can enter each group member's email address along with other personal details. This simple step ensures that everyone receives their ticket directly.






App Download Reminder
App Download Reminder
App Download Reminder
App Download Reminder
App Download Reminder
Once the required details are completed, an invitation will be sent to other members, encouraging them to download the app to access their ticket promptly.
Once the required details are completed, an invitation will be sent to other members, encouraging them to download the app to access their ticket promptly.
Once the required details are completed, an invitation will be sent to other members, encouraging them to download the app to access their ticket promptly.
Once the required details are completed, an invitation will be sent to other members, encouraging them to download the app to access their ticket promptly.
Once the required details are completed, an invitation will be sent to other members, encouraging them to download the app to access their ticket promptly.
Ticket Availability
Ticket Availability
Ticket Availability
Ticket Availability
Ticket Availability
As buyer completes the payment, users receive an app notification confirming ticket availability.
As buyer completes the payment, users receive an app notification confirming ticket availability.
As buyer completes the payment, users receive an app notification confirming ticket availability.
As buyer completes the payment, users receive an app notification confirming ticket availability.
As buyer completes the payment, users receive an app notification confirming ticket availability.
Additionally, an email reminder is sent to users who may not have downloaded the app yet, ensuring everyone has prompt access to their tickets.
Additionally, an email reminder is sent to users who may not have downloaded the app yet, ensuring everyone has prompt access to their tickets.
Additionally, an email reminder is sent to users who may not have downloaded the app yet, ensuring everyone has prompt access to their tickets.
Additionally, an email reminder is sent to users who may not have downloaded the app yet, ensuring everyone has prompt access to their tickets.
Additionally, an email reminder is sent to users who may not have downloaded the app yet, ensuring everyone has prompt access to their tickets.
Buyer & Members Access
Buyer & Members Access
Buyer & Members Access
Buyer & Members Access
Buyer & Members Access
Buyer within the group will have access to all tickets, even in scenarios where a member loses access to their ticket or account.
Buyer within the group will have access to all tickets, even in scenarios where a member loses access to their ticket or account.
Buyer within the group will have access to all tickets, even in scenarios where a member loses access to their ticket or account.
Buyer within the group will have access to all tickets, even in scenarios where a member loses access to their ticket or account.
Buyer within the group will have access to all tickets, even in scenarios where a member loses access to their ticket or account.
For the members, I think its better to provide the needed information only with easy access to download and view ticket.
For the members, I think its better to provide the needed information only with easy access to download and view ticket.
For the members, I think its better to provide the needed information only with easy access to download and view ticket.
For the members, I think its better to provide the needed information only with easy access to download and view ticket.
For the members, I think its better to provide the needed information only with easy access to download and view ticket.










PROTOTYPE
PROTOTYPE
PROTOTYPE
PROTOTYPE
PROTOTYPE
Mapping Out the New Journey
Mapping Out the New Journey
Mapping Out the New Journey
Mapping Out the New Journey
Mapping Out the New Journey
Ana planned a trip with her friends and took the responsibilty of booking all the tickets.
Ana planned a trip with her friends and took the responsibilty of booking all the tickets.
Ana planned a trip with her friends and took the responsibilty of booking all the tickets.
Ana planned a trip with her friends and took the responsibilty of booking all the tickets.
Ana planned a trip with her friends and took the responsibilty of booking all the tickets.
THE END :)
THE END :)
THE END :)
THE END :)
THE END :)
THE END :)